At Little Bunny Clothing, we strive to provide quality products and a great shopping experience for our customers. This policy outlines our terms, conditions, and procedures for returns and refunds.
1. Eligibility for Returns
Since our products are custom-made to order, we do not accept returns for change of mind or incorrect size/color selection. However, we do accept returns for the following cases:
- Damaged or faulty products
- Missing items
2. Reporting Issues
If you receive a damaged, faulty, or missing item, please notify us within 30 days of delivery by emailing orders@littlebunnyclothing.com. Provide a detailed description of the issue and any supporting evidence, such as photos of the damaged product. We will work with our supplier to resolve the issue on your behalf.
3. Replacements
If your return request is approved, we will provide a replacement product at no additional cost. In most cases, you will not be required to return the original item, provided that our printer accepts the reproduction request.
4. Shipping
We currently ship to Europe, Australia, New Zealand, the United States, and Canada. Delivery times vary depending on the destination:
- Approximately 7-10 days for the United States
- Approximately two weeks for UK/Europe
- Approximately three weeks to Australia / New Zealand
Please note that these delivery times are estimates and may be subject to local postal service delays. Tracking information will be provided for all orders.
5. Payment Methods
We accept the following payment methods:
- PayPal
- Credit/Debit Card
- Apple Pay
- Google/Android Pay
6. Product Availability
As our products are printed-on-demand, there are rarely shortages. In the unlikely event of a product stock item being unavailable, we will either not make it available for sale or use alternative product printers. Any shortages will be reflected on the product page.
7. Contact Us
If you have any questions or concerns regarding our Returns and Refunds Policy, please contact us at orders@littlebunnyclothing.com.